Privacy Policy

At Handcrafted Garden Bridges®, we respect your privacy and value the trust you place in us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect basic customer information when you:

Place an order
Request a quote or custom build
Contact us directly by phone or email

This information may include your name, billing and shipping address, phone number, and email address.

How We Use Your Information

Your information is used only for:

Processing and shipping orders
Communicating about your purchase or inquiries
Improving our products and website

We never sell, trade, or share your information with third parties for marketing.

Payments

All payments are processed securely through trusted third-party providers such as PayPal, Square, or WooCommerce Payments. We do not store or have access to your credit card or payment details. All payment gateways use industry-standard encryption and security measures to protect your information.

Cookies

Our website may use cookies to:

Track cart contents during shopping
Improve website performance and load times
Remember your preferences

You can disable cookies through your browser settings at any time.

Email Communication

If you contact us or sign up for updates, we may send you follow-up emails regarding your inquiry or order. You can unsubscribe from any non-order-related emails at any time.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. All site traffic runs over SSL (Secure Socket Layer) encryption.

Your Consent

By using our website, you consent to this Privacy Policy and our use of your information as described above. We may update this policy occasionally, and any changes will be posted on this page.

Contact

For privacy questions or requests, contact us directly:
📧 [email protected]
📞 (479) 234-0862